Mondial Assistance Group

Solutions for insurance companies

24-hour operational responses. Reactivity. Flexibility. A Cost-containment mentality. Reliability. Here are some of the qualities that insurance companies look for in an outsourcing partner, so that they can then concentrate on their core activities. Mondial Assistance Group understands the needs and requirements of insurance companies not only because its origins are anchored in the insurance sector, but also because it has been chosen as a partner by more than 200 different insurance companies worldwide. Working with the companies of Mondial Assistance Group can add value to your product offer. Your offer can become more profitable due to a true cost-containment orientation, or become enhanced with that added value that will make all the difference between you and your competitors.

Mondial Assistance : a single solution for multiple outsourcing needs

Of course, the medical assistance programmes are a must when considering all travel insurance products, but they can also be included in other kind of policies (healthcare and personal accident, for example). When provided by Mondial Assistance Group, this service combines the two advantages. Not only is this double advantage an effective means for attracting potential new customers; it also guarantees access to one of the most complete and best managed networks of medical providers in the world. Other services provided by our Group, such as Automotive Assistance programmes or Home Assistance services, also combine a marketing advantage and financial considerations. "Healthcare" services is the most recent concept developed by Mondial Assistance Group. Thanks to preventive actions and individual medical homecare for patients suffering from chronic diseases, these services considerably help reduce the risk of recurrence, preserve the patient's functional autonomy and support their social and professional reinsertion following serious illnesses or accidents.

 

Mondial Assistance Group's companies can also provide services designed to help improve your company's internal processes. These include, for example, 24-hour client access to a call centre for information or claims declarations. In this case, our call centre would take over from your own teams to provide after-hour coverage. And due to its priviledged relations with the automotive industry, Mondial Assistance Group is the perfect choice when looking for a third party administrator for your extended warranty products.

 

Do not hesitate to contact the Mondial Assistance Group's company operating in your country to discover more about our locally offered services.

 

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